NHTSA Complaint #10465525 — 2012 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10465525
Vehicle	2012 FORD EXPLORER
Component	STEERING
Date of Incident	July 12, 2012
Date Filed	July 13, 2012
Mileage	9,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

AS I WAS DRIVING THROUGH TWO CONSECUTIVE 90 DEGREE TURNS AT APPROXIMATELY 15 MPH, THE POWER STEERING FAILED CAUSING THE VEHICLE TO BE EXTREMELY DIFFICULT TO TURN. DUE TO THE LOSS OF POWER, THE VEHICLE NEARLY LEFT THE ROAD INTO AN ADJACENT DITCH. THE VEHICLE WARNING LIGHTS ON THE DASH DID LIGHT UP INDICATING A FAILURE. ONCE REGAINING CONTROL OF THE VEHICLE, I TURNED THE VEHICLE OFF. UPON RESTARTING THE VEHICLE, THE FAILURE LIGHTS WERE STILL LIT. AFTER READING THE OWNER'S MANUAL, I DETERMINED IT WOULD NOT HARM THE VEHICLE TO CONTINUE DRIVING IT WITHOUT POWER STEERING. APPROXIMATELY 0.2 MILES LATER THE POWER TO THE POWER STEERING SYSTEM WAS RESTORED. *TR

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