NHTSA Complaint #10465368 — 2012 NISSAN ALTIMA

THE DRIVER'S SEAT IS CROOKED - BOTH ACROSS THE BACK AND ACROSS THE SEAT. THIS MEANS ONE'S SHOULDERS AND TORSO ARE TWISTED AND FACING THE CENTER CONSOLE, NOT THE STEERING WHEEL. HIPS ARE UNEVEN WITH THE RIGHT SIDE SIGNIFICANTLY LOWER THAN THE LEFT. THIS IS A VERY UNCOMFORTABLE AND PAINFUL POSITION TO BE IN. I HAVE BEEN INFORMED BY THE DEALERSHIP THAT ALL 2012 ALTIMAS ARE LIKE THIS AND THEREFORE IT IS NOT A WARRANTY ITEM! I HAVE BEEN ABLE TO DETERMINE THE BACK OF THE SEAT IS IN FACT CROOKED IN THE MORE THAN TWO DOZEN EXAMPLES I HAVE BEEN ABLE TO CHECK. HOWEVER, THE SEAT BOTTOM IS NOT SUPPOSED TO SAG OR BE UNEVEN ON EITHER SIDE. I'VE CONTACTED NISSAN NORTH AMERICA AND HAVE BEEN TOLD THE DEALERSHIP IS MY ONLY AVENUE TO PURSUE A REMEDY. DUE TO THE DEALERSHIP'S DETERMINATION THAT THE SEAT IS SUPPOSED TO BE CROOKED MY CHOICES ARE PAY SOMEONE ELSE OR TRY MYSELF TO SHIM THE ENTIRE SEAT OR TRY TO ADJUST THE MECHANISM UNDERNEATH TO LEVEL THE BOTTOM. NOTHING CAN BE DONE ABOUT THE SEAT BACK... *TR