NHTSA Complaint #10465346 — 2007 FORD FREESTYLE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10465346 |
| Vehicle | 2007 FORD FREESTYLE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 63,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
VEHICLE SURGES FORWARD WHETHER THE VEHICLE IS IN DRIVE OR REVERSE. I HAVE HAD THE THROTTLE BODY REPLACED IN 2011. I HAVE HAD TO REPLACE BRAKES AT 30,000 MILES. THE DRIVER SIDE BACK DOOR WILL NOT LOCK WITH THE KEY REMOTE. ON JULY 6 2012 WITH AC ON DRIVING SLOWLY OUT OF A PARKING LOT CAR WOULD NOT GO. IT STARTED UP AND I WENT ABOUT 20FT AND CAR JUST DIED. ON JULY 10, 2012 TOOK IT TO DEALER IN VIRGINIA BEACH, VA. ON TUESDAY, JULY 12, 2012 I WAS TOLD IT WAS SOMETHING TO DO WITH THE POWERTRAIN AND THE COST WOULD BE $1600. I WENT BALLASTIC AND ASKED TO SPEAK TO MANAGER AND THEN ASKED FOR NUMBER TO FORD COMPANY. I TALKED WITH SOMEONE THERE EXPLAINED MY FINANCIAL SITUATION AND WAS GIVEN A CLAIM NUMBER AND SAID SOMEONE WOULD GET BACK TO ME IN FOUR (4) DAYS ABOUT FINANCIAL ASSISTANCE, WHICH IS NOT WHAT I WAS LOOKING FOR. I TOLD THE FORD REP, THAT I HAD BEEN LOOKING ON THE INTERNET ABOUT ALL THE COMPLAINTS ABOUT MY 2007 FREESTYLE AND ASKED WHY THERE WAS NOT A RECALL ON THIS CAR. ON WEDNESDAY, JULY 11, 2012 DEALER CALLED AND SAID THE PROBLEM WAS NOT THE $1600.00 DEAL BUT A PIGTAIL (WHATEVER THAT IS) AT THE TUNE OF $600.00. I AM AFRAID OF THIS CAR AND I AM LOOKING TO GET RID OF IT AS SOON AS POSSIBLE. *TR
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