NHTSA Complaint #10465266 — 2007 LEXUS ES350

STRUCTURE:BODY issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10465266
Vehicle	2007 LEXUS ES350
Component	STRUCTURE:BODY
Date of Incident	June 1, 2012
Date Filed	July 11, 2012
Mileage	77,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE CONTACT TOOK THE VEHICLE TO GET INSPECTED BY THE DEALER AND THEY STATED THAT THE FAILURE WAS A KNOWN PROBLEM IN FLORIDA AND ARIZONA. THE DEALER STATED THAT THE CAUSE OF THE FAILURE WAS DUE TO HEAT AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,000.

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