NHTSA Complaint #10464828 — 2006 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10464828
Vehicle	2006 KIA SORENTO
Component	ENGINE
Date of Incident	July 5, 2012
Date Filed	July 9, 2012
Mileage	92,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

DRIVING 65MPH ON TURNPIKE HEARD A LOUD SCREECHING NOISE BRAKES WERE HARD TO APPLY STEERING WAS DIFFICULT AND DASH BOARD LITE UP PULL TO THE SIDE OF THE ROAD AND WAS TOWED TO THE NEAREST KIA DEALERSHIP TO BE TOLD THAT CRANK SHAFT BOLT BROKE. AT 60000 MILES WE DID THE REQUIRED MAINTENANCE TO THE TUNE OF 663.65 AND HAD THE TIMING BELT REPLACED. THERE WAS ALSO A MEMO TO THE DEALERSHIPS TO REPLACE THE BOLT WHEN REPLACING THE TIMING BELT. ACCORDING TO MY ITEMIZED STATEMENT THE BOLT WAS NOT REPLACED. I FEEL THIS SHOULD BE COVERED SINCE I FOLLOWED THE RULES AND GOT THE REQUIRED SERVICE THEY WERE NEGLIGENT NOT REPLACING THE BOLT. HOWEVER THEY REFUSE TO ACCEPT RESPONSIBILITY FOR THERE MISTAKE. NOW I AM STUCK WITH A CONSIDERABLE BILL. *TR

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