NHTSA Complaint #10464728 — 2005 JEEP GRAND CHEROKEE

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	10464728
Vehicle	2005 JEEP GRAND CHEROKEE
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	May 4, 2010
Date Filed	July 9, 2012
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DOOR HANDLE STARTED TO DEVELOP CRACKS, MAKING IT NEARLY IMPOSSIBLE TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT ALL FOUR DOOR PANELS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 120,000.

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