NHTSA Complaint #10464705 — 2011 FORD FLEX

THERE WERE TWO OCCURRENCES. ON 7/5/12, THE FLEX WAS PARKED BUT STILL RUNNING, WE RAISED THE REAR DOOR/TAILGATE TO REMOVE ITEMS FROM THE FLEX. ONE OF MY 4 YEAR OLD DAUGHTERS STOOD NEAR THE BACK BUMPER AREA AND RECEIVED A BURN TO HER LEG FROM ONE OF THE EXHAUST PIPES CREATING A C SHAPE IMPRINT OF THE TAILPIPE OPENING. THIS WAS WITNESSED BY A HOTEL EMPLOYEE. THE ADULT LEANED IN TO THE VEHICLE MANY TIMES, BUT DID NOT BURN. ON 7/6/12, THE FLEX WAS PARKED AND NOT RUNNING. AGAIN, THE BACK DOOR/TAILGATE WAS RAISED AND WE WERE GETTING ITEMS OUT OF THE VEHICLE AND GETTING READY FOR OUR EVENT. EVEN AFTER WARNING (OF THE TAILPIPE), THE SAME 4 YEAR OLD MANAGED TO RECEIVE ANOTHER BURN TO THE SAME LEG FROM THE EXHAUST/TAIL PIPE. *TR