NHTSA Complaint #10463090 — 2009 FORD F-150

WHILE MY TRUCK WAS PARKED IN MY DRIVEWAY, WE HAD A VERY BAD TROPICAL STORM COME THROUGH, WHEN I WENT TO GET IN MY TRUCK I NOTICED THAT MY BACK SEAT WAS WET AND THE BACK OF MY HEAD LINING WAS WET AND HAD WATER SPOTS ON IT. SO I TOOK MY TRUCK TO THE DEALER THINKING MY REAR WINDOW WAS LEAKING, BUT THEY TOLD ME THAT IT WAS MY THIRD BRAKE LIGHT AND THE SEAL AROUND IT WAS BAD. SO INSTEAD OF IT BEING COVERED UNDER THE TRUCKS WARRANTY THEY TOLD ME I WOULD HAVE TO PAY TO GET IT FIXED PLUS PAY FOR MY SEATS TO BE CLEANED FROM THE WATER DAMAGE. BECAUSE IT IS STILL RAINING I DID NOT HAVE NO CHOICE, BUT I THINK THAT IF FORD HAVE HAD ALL THESE COMPLAINTS ABOUT THE SAME PROBLEMS HAPPENING TO OTHER VEHICLES, THEY SHOULD HAVE A RECALL AND BE RESPONSIBLE FOR PAYING FOR THE REPAIRS AND WATER DAMAGE CAUSED BY THEIR MANUFACTURING DEFECT. WE PAY TO MUCH MONEY FOR THESE VEHICLES TO HAVE TO PUT WITH A COMPANY THAT KNOWS THEY HAVE A PROBLEM AND WANT DO NOTHING TO FIX IT, BUT MAKES THE CUSTOMER SUFFERS AND PAYS THE PRICE FOR THEIR NEGLECT. *TR