NHTSA Complaint #10463055 — 2010 TOYOTA CAMRY

THE DRIVER/FRONT SUNVISOR IS DEFECTIVE DUE TO DEFECTIVE MOUNTING BRACKETS. THE DRIVER/FRONT VISOR HAS NOT BEEN OPERATED FORCEFULLY AND DEFECTIVENESS OF PART(S) SHOULD BE REPLACED BY TOYOTA AS TOYOTA ACKNOWLEDGED THIS DEFECT THROUGH A TECH BULLETIN: T-SB-0284-09 AUGUST 21, 2009 SUNVISOR MOUNT LOOSE FOR 2007-2010 CAMRY. PER TOYOTA DEALERSHIP, THEY REFUSED TO FIX THE PROBLEM AS MY VEHICLE UNDER WARRANTY AS MY VEHICLE EXCEEDED THE 36K MILE WARRANTY. THIS DEFECT OCCURRED AT 30,000 MILES HOWEVER, I NEVER RECEIVED AN OFFICIAL OR UNOFFICIAL NOTICE FROM TOYOTA RE: THIS DEFECT AND WAS NOT ABLE TO REQUEST A FIX UNTIL MY VEHICLE EXCEEDED 36K MILES. ALSO, MY VEHICLE HAS BEEN SERVICED AT TOYOTA AT 5K, 10K, 15K, 20K, 30K AND 36K MILES AND AT NO POINT WAS I INFORMED OF THIS DEFECT ISSUE. THIS BROKEN SUNVISOR IS A SAFETY RISK AND TOYOTA SHOULD FIX THIS DEFECT AT NO COST TO THE VEHICLE OWNER. *TR