NHTSA Complaint #10462504 — 2007 JEEP COMPASS 4X4

PURCHASED JEEP COMPASS NEW, NOV. 2007, IT'S DRIVEN 99% OF THE TIME BY WIFE TO/FROM WORK AT HOSP. DRIVEN LESS THAN 6,000 MILES PER YEAR. WIFE STATED HEARING A CREAKING/ SQUEEKING NOISE FROM FRONT OF CAR. I TOOK THE COMPASS TO THE DEALER TO HAVE IT CHECKED OUT, THEY STATED IT WAS THE FRONT LEFT LOWER BALL JOINT. THEY REPLACED THE LEFT LOWER CONTROL ARM/BALL JOINT ASSEMBLY AND A FRONT END ALIGNMENT. I FEEL THERE IS A DEFECT WITH THIS PART FAILING AFTER ONLY 25,000 MILES ( MAYBE WHOLE FRONT SUSPENSION). THIS VEHICLE IS WELL TAKEN CARE OF, THE JEEP DEALER DOES ALL OIL CHANGES, TIRE ROTATION, FILTERS ON SCHEDULE. THIS JEEP IS KEPT IN A GARAGE AT HOME 100% OF THE TIME AND GARAGED AT WORK EXCEPT FOR THE LAST 2 YEARS. JEEP HAS NEVER BEEN OFF ROAD. PURCHASED 4X4 SO WIFE COULD SAFELY DRIVE TO WORK IN SNOW AS SHE WORKS AT A HOSPITAL AND NEEDS TO BE THERE DURING ALL TYPES OF WEATHER. I KNOW HOW THIS JEEP IS CARED FOR AND TO HAVE THIS TYPE OF MAJOR PART FAILURE IS UNACCEPTABLE, WITH AN UNDUE COST OF OVER $ 500.00 NOT TO MENTION THE SAFETY ISSUES INVOLVED. NOT A HAPPY PERSON WITH THIS JEEP COMPASS WITH ONLY 25,777 MILES ON IT. *TT