NHTSA Complaint #10462280 — 2011 TOYOTA COROLLA

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE PASSENGER NOTICED A BURNING SMELL AS BLACK SMOKE BEGAN TO EMIT FROM THE HOOD, FOLLOWED BY FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED AND STATED THAT WHILE THE VEHICLE WAS UNDER WARRANTY THE FIRE WAS NOT THEIR PROBLEM AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,000. THE VIN WAS NOT AVAILABLE.