NHTSA Complaint #11341894 — 2011 TOYOTA COROLLA

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP DUE TO EXCESSIVE FUEL IN THE ENGINE. THE CONTACT STATED THAT THE SPARK PLUGS WERE WET FROM THE FUEL WHICH PRESENTED A HAZARDOUS CONDITION TO THE CATALYTIC CONVERTER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BRYAN EASLER TOYOTA (1409 SPARTANBURG HWY, HENDERSONVILLE, NC 28793, (808) 693-7261) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE MECHANIC REMOVED AND CLEANED THE SPARK PLUG TIPS AFTER EACH FAILURE. THE CONTACT STATED THAT CLEANING THE SPARK PLUGS FAILED TO FIX THE FAILURE. REPEATS 54,321 AND 72,889. THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,349. *LN*DT CONSUMER STATED HE HAD 3 IDENTICAL FAILURES.*JB *TR