NHTSA Complaint #10461926 — 2002 FORD ESCAPE

ELECTRICAL SYSTEM:WIRING issue reported to NHTSA

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Complaint Details

ODI Number	10461926
Vehicle	2002 FORD ESCAPE
Component	ELECTRICAL SYSTEM:WIRING
Date of Incident	December 19, 2002
Date Filed	June 15, 2012
Mileage	69 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

THE AIRBAG LIGHT KEEPS COMING ON. I TOOK IT IN FOR SERVICE FOR REGULAR MAINTENANCE AND THEN THE LIGHT WAS OFF. I'VE HAD THE CAR NOW FOR 10 YEARS THIS DECEMBER. I CAN'T RECALL A TIME MY AIRBAG LIGHT HAS NOT BEEN ON. JUST RECENTLY I STARTED RESEARCHING AND FOUND THEIR IS A SHORT WIRE UNDER THE DRIVERS SEAT AND IT HAS A LITTLE GRAY PRONG ON IT. THE GRAY PRONG NEEDS TO BE GROUNDED AND IT SHOULD BE ATTACHED THE BARS THE SEAT SLIDES BACK AND FORTH ON. I STUCK THE GRAY PLUG IN AND THE AIRBAG LIGHT WENT OUT. THE ONLY PROBLEM IS EVERY TIME YOU MOVE THE SEAT IT PUSHES THE GRAY PLUG DOWN AND EVENTUALLY IT WILL COME BACK ON AND I WILL HAVE TO FIX IT AGAIN. FORD NEEDS TO CORRECT THIS PROBLEM. THE PROBLEM IS AN EASY FIX AND I DON'T UNDERSTAND WHY THEY DON'T CHANGE THE PLUG OR MAKE A LONGER CORD. FORD NEEDS TO FIX THE PROBLEM. I LOVE MY CAR BUT HATE THE FRUSTRATION. *JB

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