NHTSA Complaint #10461634 — 2012 CADILLAC SRX

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number 10461634
Vehicle 2012 CADILLAC SRX
Component POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident
Date Filed
Mileage 500 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State GA

Consumer Description

TL* THE CONTACT OWNS A 2012 CADILLAC SRX. THE CONTACT STATED WHEN SHE EXITED THE VEHICLE, SHE LOCKED THE DOORS WITH THE RKE AND WENT INSIDE THE HOUSE. APPROXIMATELY 20-30 MINUTES LATER SHE WALKED BACK OUTSIDE TO FIND HER VEHICLE IN HER NEIGHBOR'S YARD ACROSS THE STREET FACING THE OTHER DIRECTION. IT WAS THEN DISCOVERED, THE VEHICLE WAS STILL IN DRIVE AND WAS LOCKED. THE CONTACT ALSO STATED THE POWER STEERING LOCK, WHICH ALSO CAUSED THE ACCIDENT. THE RKE ALLOWED THE CONTACT TO GET OUT OF THE VEHICLE AND LOCK IT, WITHOUT BEING IN PARK.

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