NHTSA Complaint #10461191 — 2006 DODGE DURANGO

TL* THE CONTACTS OWN A 2006 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 2 MPH THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THE VEHICLE STALLED BECAUSE HER KEYS WERE TOO HEAVY. THE KEYS WERE REMOVED AND LATER, THE FAILURE RECURRED. THE DEALER WAS NOTIFIED AGAIN AND THE CONTACT RETURNED TO THE DEALER WHO TESTED THE FUEL PUMP BUT COULD NOT REPLICATE THE FAILURE. A MONTH LATER, THE FAILURE RECURRED AND THE AIR BAG WARNING LIGHT ALSO ILLUMINATED. THE MANUFACTURER WAS NOTIFIED BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 78,490.