NHTSA Complaint #10461147 — 2011 DODGE RAM 2500 STEERING

Complaint Details

ODI Number	10461147
Vehicle	2011 DODGE RAM 2500
Component	STEERING
Date of Incident	June 8, 2012
Date Filed	June 10, 2012
Mileage	15,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

WHILE TRAVELING 5MPH OR LESS IN REVERSE WHILE TURNING THE DRIVER'S SIDE TIE ROD BALL STUD SHEARED OFF CAUSING THE LEFT WHEEL TO BE WITHOUT STEERING. THIS HAPPENED TWO DAYS AFTER THE VEHICLE WAS AT A DEALER FOR A SAFETY RECALL RELATED TO THE SAME COMPONENTS. THE DEALER ADVISED ME MY VEHICLE DID NOT HAVE THE AFFECTED PARTS THAT NEEDED REPLACED AND SAID THEY MADE A TORQUE ADJUSTMENT. WHEN THE FAILURE HAPPENED THE VEHICLE WAS TOWED TO A DIFFERENT DEALER FOR REPAIR, WHO STATED THE FIRST DEALER HAD LIKELY DONE SOMETHING IMPROPERLY OR INADEQUATELY DURING THE RECALL INSPECTION. *TR

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