NHTSA Complaint #10461070 — 2010 FORD FUSION

ENGINE BEGAN SHUTTING DOWN WHILE MOVING IN MORNING RUSH HOUR. ALSO SURGES FORWARD AND RUNS THRU MULTIPLE GEARS WHILE IN STOP AND GO TRAFFIC WITH LIGHT, IF ANY THROTTLE APPLIED. ON 6-8-12 ENGINE WENT INTO FAILSAFE MODE, 1100 RPM WHILE TRAVELING AT 60 MPH. NO RESPONSE FROM THROTTLE, HAD TO MANIPULATE THRU TRAFFIC TO BEACH CAR UPON SHOULDER OF ROAD. AFTER SHUTTING OFF KEY AND RESTARTING, VEHICLE SEEMED FINE, BUT SAME SITUATION HAPPENED TWICE MORE WITHIN MINUTES. DROVE CAR TO NEAREST FORD DEALER WHO "CLEARED THE OLD CODES" AND TEST DROVE, FINDING NO FURTHER ISSUE. BILLED ME UNDER ESP SERVICE AGREEMENT, AND CONTINUED ONTO WORK. LEAVING WORK TO MAKE DELIVERIES, CAR INITIATED EXACTLY SAME RESPONSE AS EARLIER (5 TIMES), AT VARIOUS SPEEDS, AND AGAIN, HEAVY TRAFFIC. TOOK TO DEALER I BOUGHT CAR FROM, WHO IMMEDIATELY CLAIMED IT NEEDED A NEW THROTTLE BODY, WHICH ARE ON NATIONAL BACK-ORDER, DELIVERY DATE UNKNOWN. REFERRED TO ANOTHER DEALER WHO HAD OPEN BAYS AND A THROTTLE BODY IN STOCK, BUT FOR SOME REASON WAS UNINTERESTED IN EVEN LOOKING AT THE CAR. OFFERED TO LEAVE CAR, ESP OFFERS RENTAL, SO I COULD RETURN TO WORK, BUT THAT PART HAS BECOME UNCOVERED BY THE EXTENDED WARRANTY, AND THEY STILL HAD NO INTEREST IN FIXING CAR AFTER I AGREED TO PAY MYSELF. TRANSMISSION HAS A QUIRKY PROBLEM OF DOWNSHIFTING AGGRESSIVELY WHEN TRAVELING DOWNHILL, UP-SHIFTING RAPIDLY IN SLOW MOVING TRAFFIC, AND NOW A THROTTLE BODY PROBLEM WHICH CAUSES CAR TO GO INTO A NO POWER SITUATION WHILE AT SPEED. *JS