NHTSA Complaint #10460986 — 2012 VOLKSWAGEN TIGUAN

ON 5/3/12 @ 12,000 MILES, I WAS SLOWING @ A YIELD (10MPH) AND MY TRANSFER CASE FELL ON MY DRIVE SHAFT BREAKING IT AND THE HEAT SHIELD. VW FIXED IT AND SAID IT COULD HAVE HAPPENED AT FACTORY BECAUSE A PIECE WAS MISSING THAT CAUSED THE TRANSFER BOLTS TO BACK OUT OF THE CASE. I COMPLAINED I WANTED A NEW CAR AND JILL, THE REGIONAL CASE MGR FOR VW CUSTOMER RELATIONS WOULDN'T APPROVE OF IT. ONCE THAT WAS FIXED, 5/30/12 MY TIRE PRESSURE LIGHT CAME ON AND MY RIGHT REAR TIRE BLEW. WENT TO CHANGE THE TIRE AND THE PIECE TO TAKE THE HUBCAP OFF WASN'T IN THE CAR. VW REPLACED THE TIRE FREE OF CHARGE BECAUSE OF ALL THE TROUBLE I'VE HAD WITH IT. JILL SAID THEY WEREN'T GOING TO REPLACE THE CAR. ON 6/7/12 MY TIRE PRESSURE GAUGE CAME ON AGAIN AND I IMMEDIATELY PULLED OVER AND CHECKED TIRE PRESSURE. 38 ON BOTH RIGHT TIRES, 37 ON FRONT LEFT AND 36 ON REAR LEFT. I ABSOLUTELY DO NOT FEEL COMFORTABLE WITH THIS CAR ANY LONGER. I PAID CASH FOR THIS CAR AND NOW I AM LEFT DRIVING SOMETHING I FEAR. *JS