NHTSA Complaint #10460535 — 2012 FORD FOCUS

TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL TO REPROGRAM THE COMPUTER IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE PCM, TCM AND ABS ON MAY 21, 2012. THE CONTACT STATED THAT THE TRANSMISSION HAD CAUSED THE VEHICLE TO RUN ROUGHLY WITH A JERKING MOTION FOLLOWING THE REPAIRS. IN ADDITION, THE VEHICLE WOULD ROLL BACKWARD WHEN STOPPED ON AN INCLINE. THE VEHICLE HAD NOT BEEN TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 3,549. UPDATED 07/05/12*LJ THE CONSUMER STATED THE VEHICLE WAS RETURNED TO THE DEALER ON JUNE 5, 2012 FOR THE SAME PROBLEM. UPDATED 07/09/12 THE CONSUMER STATED THE MANUFACTURER EXTENDED THE WARRANTY. *JS