NHTSA Complaint #10460500 — 2010 KEYSTONE MONTANA

GOOD YEAR MARATHON 235/80R16 TIRES. DURING VACATION LAST YEAR 4 OF THESE TIRES DEVELOPED TREAD SEPARATION. 2 WERE DISCOVERED BEFORE THEY CAME APART AND WERE REPLACED, 2 OTHER TIRES THE TREAD SEPARATED AND CAME APART WHILE DRIVING ON THE HIGHWAY, ONE WAS THE SPARE WITH LESS THAN 400 MILES ON IT. THESE 2 TIRES CAUSED OVER $6,000 DOLLARS DAMAGE TO THE 5TH WHEEL. I CONSIDERED THIS A PRODUCT LIABILITY ISSUE AND KEPT ALL TIRES AND RIMS. I CONTACTED GOOD YEAR AND THEY REQUESTED ALL TIRES BE SENT TO THEM BY WAY OF THE LOCAL GOOD YEAR STORE AND I COMPLIED WITH THIS REQUEST. GOOD YEAR SENT THE 2 SHREDDED TIRES BACK SAYING THEY COULDN'T IDENTIFY ONE AS THEIRS HOWEVER THERE WAS NO PROBLEM WITH THE TIRES THEY LOST PRESSURE. GOOD YEAR KEPT THE OTHER 4 TIRES (2 WITH SERIOUS TREAD SEPARATION) AND NEVER ADDRESSED THESE. I QUESTIONED THE STATUS OF THERE EVALUATION AND NEVER RECEIVED A REPLY. IT'S CLEAR THAT THEY DECIDED TO KEEP THE EVIDENCE (THEFT) AND NOT OFFER ANY RESOLUTION. I HAVE ALL CORRESPONDENCE PLUS MANY PHOTOS OF THE TIRES AND DAMAGE WHICH MY INSURANCE COMPANY PAID FOR.