NHTSA Complaint #10460360 — 2005 MINI COOPER

WHEN THIS HAPPENS, IT BECOMES VERY DIFFICULT TO TURN THE STEERING WHEEL. THE FIRST TIME IT HAPPENED, THE POWER STEERING WAS FINE AND THEN ALL OF A SUDDEN BECAME STIFF. I WAS DRIVING UP A CURVY MOUNTAIN ROAD WHEN IT HAPPENED AND I HAD TO SLOW DOWN TO MAKE SURE I COULD NAVIGATE THE TURNS. THE PROBLEM HAS HAPPENED 8-10 TIMES SINCE - SOMETIMES WITH A COMPLETELY COLD CAR, OTHER TIMES AFTER DRIVING 25-30 MILES, TURNING OFF THE CAR AND THEN TURNING IT BACK ON AGAIN. IF, WHEN I TURN THE CAR ON, THE POWER STEERING ISN'T WORKING, I TURN THE CAR OFF, LET IT SIT FOR 10 SECONDS OR SO AND RESTART IT. THIS PROCESS FAILED ONCE, BUT AFTER TURNING IT OFF AND ON AGAIN, THE POWER STEERING CAME BACK ON. I HAVE NOT EXPERIENCED THE POWER STEERING FAILING WHILE DRIVING SINCE THE FIRST INCIDENT. HOWEVER, MY PARTNER HAS EXPERIENCED THIS PROBLEM TWICE WHILE DRIVING. I SPOKE WITH SOMEONE AT THE MINI COOPER DEALERSHIP'S SERVICE DEPARTMENT IN DENVER, CO REGARDING THIS PROBLEM AND HE DIDN'T ACKNOWLEDGE THAT THERE HAVE BEEN ANY PROBLEMS OR INVESTIGATIONS REGARDING THIS PROBLEM. *TR