NHTSA Complaint #10460307 — 2007 HONDA ODYSSEY

GOING SOUTH ON HWY 5 FROM JUST OUTSIDE SACRAMENT, (BY FREEPORT) WE STRUCK SOMETHING NOT VISIBLE IN THE ROAD AND THE VEHICLE WARNED US WE HAD A FLAT AND NOT TO EXCEED 50 MPH. OUR MINIVAN WAS EQUIPPED WITH MICHELIN PAX SYSTEM RUN FLAT TIRES AND NO SPARE. WE PULLED OF THE HWY AT ELK GROVE AND CALLED THE LOCAL HONDA DEALER. IT WAS ALMOST 5PM AND THEY SAID COULD NOT HELP UNTIL TUESDAY. THE MANUAL SAID WE COULD GO 125 MILES WITH A FLAT TIRE AND OUR HOME WAS LESS THAN 60 MILES AWAY SO WE PUT ON THE CRUISE CONTROL AT 50 MPH ON HWY 5, THEN HWY 12 WEST, AND THEN HWY 160 SOUTH. JUST NORTH OF THE ANTIOCH BRIDGE THE FRONT LEFT TIRE SHREDDED AND WE WERE STRANDED IN THE MIDDLE OF NOWHERE FOR OVER AN HOUR UNTIL AAA PROVIDED ASSISTANCE. I CONTACTED MICHELIN AND HONDA ON TUESDAY FOLLOWING AND MICHELIN OFFERED TO PAY 30% OF THE COST OF A NEW TIRE BUT NOTHING TOWARDS THE COST OF REMOVING THE TIRE AND PUTTING A NEW ONE ON. HONDA OFFERED NOTHING. I REJECTED MICHELIN'S OFFER AND THEY RAISED IT TO 50 % AND I STILL REJECTED IT AND WE HAVE TAKEN THE VEHICLE TO A TIRE STORE TO REPLACE ALL FOUR WHEELS AND TIRES BECAUSE WE FEEL THE RUN FLAT SYSTEM IS DEFECTIVE AND DANGEROUS. *TR