NHTSA Complaint #10458769 — 2004 NISSAN MURANO

THE DRIVER'S SEAT HAS BECOME DETACHED FROM THE FLOOR FRAME ON ONE SIDE. THE ELECTRIC MECHANISM TO MOVE THE SEAT STILL WORKS, BUT THE WHOLE SEAT APPEARS LOOSE. AT FIRST IT FELT LIKE ONLY A LOOSE BOLT, AND WE HAD TAKEN IT REPEATEDLY TO A DEALER. I WAS RECENTLY TOLD THE ENTIRE SEAT MAY HAVE TO BE REPLACED, AS THERE WAS NOW A 'BREAK' IN THE WELDING OF THE SEAT TO THE SEAT FRAME ON THE FLOOR. THIS WAS NOT CAUSED BY ANY ACTION OF THE OWNERS NOR DUE TO PRIOR ACCIDENT. IT APPEARS THIS HAS BEEN A RECURRENT PROBLEM FOR THESE MURANO'S, AS I HAVE SEEN CONSUMER WEB SITES REPORTING THIS BASED ON OTHER OWNER'S COMPLAINTS, WHICH IS WHY I DECIDED TO REPORT IT AS WELL. I WAS GLAD TO FIND OUT ABOUT THE REPETITIVE NATURE OF THIS PROBLEM WITH OTHER OWNERS (I CONDUCTED MY OWN INTERNET SEARCH) OR I MAY NEVER HAVE REPORTED THIS. I AM CONCERNED THIS IS A SAFETY ISSUE IF THE CAR IS IN AN ACCIDENT. IT WILL NEED TO BE FIXED NOW, BUT I UNDERSTAND NISSAN HAS REPLACED SOME OF THEM FOR OTHER OWNERS AND I AM EXPLORING THIS OPTION. NOTE - MILEAGE AND DATE ENTRIES ABOVE ARE JUST ESTIMATES. I COULD ONLY FIND ONE OLD REPAIR INVOICE WITH THIS ISSUE MENTIONED ALTHOUGH I HAD ASKED THEM TO CHECK IT MANY TIMES. PERHAPS THE DEALER KNEW THIS WAS A PROBLEM AND CHOSE NOT TO PUT IT ON THE WORK ORDER. I'M AFRAID I HAVE ALSO LEARNED A LESSON TO MAKE SURE EVERYTHING THEY CHECK IS ENTERED ON THE WORK ORDER, AND TO READ MY WORK ORDERS MORE CLOSELY, ESPECIALLY WITH DEALERS WHO HAVE VESTED INTEREST RELATED TO RECALLS. *TR