NHTSA Complaint #11218364 — 2004 NISSAN MURANO SEATS

Complaint Details

ODI Number	11218364
Vehicle	2004 NISSAN MURANO
Component	SEATS
Date of Incident	May 25, 2019
Date Filed	June 6, 2019
Mileage	4 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

I WAS TURNING ON A HIGHWAY LOOP AND I'M SHORT SO I HAD THE SEAT ALL THE WAY UP TO BE ABLE TO SEE. WHEN I STARTED TURNING THERE WAS A BUNCH OF CARS BEHIND ME AND THE BACK OF THE SEAT MADE A LOUD POPPING NOISE AND I HIT MY HEAD ON THE WINDOW BECAUSE THE BACK RIGHT OF IT GAVE OUT. I PULLED TO THE SIDE OF THE ROAD AND GOT MY SELF TOGETHER. THIS HAPPENED TO ANOTHER COWORKER WITH ANOTHER NISSAN MURANO BUT SHE HAD LESS PROBLEMS SINCE SHE'S A TALL WOMAN AND WHEN THE SEAT BROKE IT DIDN'T GO ALL THE WAY DOWN. LOOKING AT THE SEAT THE BACK RIGHT OF IT HAS A BIG METAL BAR PIECE THAT SNAPPED. IT NO LONGER GOES ALL THE WAY UP MAKING IT A HAZARD TO DRIVE WITHOUT GETTING IT FIXED. * DSY

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