NHTSA Complaint #10458623 — 2008 TOYOTA AVALON

THE LOW BEAM HEADLIGHTS (HID BULBS) GO OUT INTERMITTENTLY WHILE DRIVING. WE HAVE REPLACED THE HID BULBS AND THE PROBLEM HAS CONTINUED. THE VEHICLE HAS BEEN TAKEN TO A LOCAL TOYOTA DEALER FOR EVALUATION. THEY HAVE BEEN UNABLE TO SAY DEFINITIVELY WHAT THE ISSUE IS. THEY WANT TO CHANGE THE BULBS (TOTAL COST OF $800) IN ORDER TO MAKE A DETERMINATION OF WHETHER THE PROBLEM IS WITH THE BULBS OR NOT. SINCE THE PROBLEM HAS CONTINUED THE VEHICLE CAN'T BE SAFELY DRIVEN AT NIGHT FOR LONG DISTANCES FOR FEAR THE LIGHTS WILL GO OUT. THIS IS A MAJOR SAFETY ISSUE THAT TOYOTA DOES NOT SEEM TO WANT TO ACKNOWLEDGE NOR RESOLVE. *JS