NHTSA Complaint #10458603 — 2012 AUDI Q5 VISIBILITY/WIPER

Complaint Details

ODI Number	10458603
Vehicle	2012 AUDI Q5
Component	VISIBILITY/WIPER
Date of Incident	May 1, 2012
Date Filed	May 15, 2012
Mileage	5,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

WIPERS STOP- THE WIPERS HAVE "OFF", "INTERMITTENT", SLOW, FAST. WHEN THE WIPERS ARE IN "SLOW" AND THE CAR COMES TO A STOP (SUCH AS A RED LIGHT, STOP SIGN, PEDESTRIAN, TURNING ACROSS TRAFFIC) THE WIPERS STOP! WHILE THE CAR IS STOPPED THEY MAY START IN 5 SEC, 10 SEC , 20 SEC (BASED ON RAIN SENSOR?) OR WHEN YOU START MOVING & REACH 2-3 MILES PER HOUR (HOW DO YOU START MOVING WHEN YOU CAN'T SEE?). IF YOU NEED TO MOVE & THEY HAVE NOT STARTED TO WIPE, YOU MUST MOVE THE LEVER SO YOU CAN SEE TO START MOVING. IF YOU LEAVE THEM IN THE FAST SPEED (TOO FAST FOR MOST OF THE TIME), THEY WILL SLOW BUT NOT STOP WHEN THE CAR STOPS. I'VE TAKEN IT TO THE DEALER & SPOKEN WITH AUDI CUSTOMER SERVICE & THEY SAY THEY ARE WORKING "AS DESIGNED"! WHO DESIGNS WIPERS TO STOP IN THE MIDDLE OF THE STREET DURING THE RAIN?! *TR UPDATED 06/25/2012*JS

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