NHTSA Complaint #10458510 — 2008 DODGE RAM 2500

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10458510
Vehicle	2008 DODGE RAM 2500
Component	STEERING
Date of Incident	May 11, 2012
Date Filed	May 15, 2012
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2008 DODGE RAM 2500. THE CONTACT STATED WHILE DRIVING 15 MPH, THE PASSENGER SIDE FRONT TIE ROD FELL ON THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL GARAGE. THE FAILURE WAS LOCATED WITHIN THE BALL JOINTS WHICH SEPARATED DUE TO DEFECTIVE MATERIAL. A LOCAL MECHANIC REPLACED THE STEERING PITMAN, STEERING ARM, THE CROSS SHAFT, NUTS AND BOLTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 36,250. UPDATED 06/26/12 *BF THE CONSUMER STATED HE COULD NOT JUST REPLACE THE FAILED PART. HE HAD TO PURCHASE THE ENTIRE STEERING ASSEMBLY, DUE TO IT BEING AN UPGRADE. THE COST OF THE STEERING ASSEMBLY WAS $618.61. UPDATED 06/27/12 UPDATED 08/28/12*LJ UPDATED 09/12/12

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