NHTSA Complaint #10458462 — 2010 FORD ESCAPE

I TOOK MY 2010 FORD ESCAPE 4 CYLINDER AUTOMATIC TRANSMISSION 2WD VEHICLE IN DUE TO THE NHTSA RECALL NOTICE FOR THE TRANSMISSION. EVEN BEFORE I GOT THE RECALL NOTICE I NOTICED THAT 1 TIME OUT OF 10 WHEN I ENGAGED MY CAR FROM PARK TO DRIVE THAT THE CAR WOULD SHAKE VIOLENTLY ( LIKE, SOMEONE JUST HIT MY CAR WITH THEIR CAR ). IN ADDITION, OFTEN, I WOULD NOTICE THAT THE VEHICLE WOULD NOT SWITCH GEARS IN A CLEAN AND PROPER FASHION. SO, WHEN I GOT THE RECALL NOTICE, I THOUGHT THIS WILL BE FIXED. AFTER GETTING THE CAR BACK FROM THE FORD DEALERSHIP AND THEM SAYING NOTHING WAS WRONG WITH THE VEHICLE AND THE MY CAR WAS NOT EFFECTED BY THE RECALL, I STILL HAD THESE SAME ISSUES ALL THE WHILE. WELL, ON MAY 8, I WAS DRIVING HOME AND THE "WRENCH" LIGHT (POWERTRAIN FAULT INDICATED/DETECTED ! ) CAME ON THE DISPLAY/INSTRUMENT PANEL. IN ADDITION, I NOTICED THAT THE TRANSMISSION WAS ALSO NOT RUNNING THAT WELL. I TOOK IT INTO THE DEALERSHIP AND DROPPED IT OFF RIGHT AWAY THAT NIGHT. IT HAS BEEN 5 DAYS AND THE WORK IS STILL NOT DONE. MY SERVICE ADVISOR TELLS ME THAT IT IS THE VALVE BODY THAT NEEDS TO BE REPLACED. HE SAID PERHAPS ON WEDNESDAY IT WILL BE DONE. *JS