NHTSA Complaint #10457629 — 2006 JEEP LIBERTY

TL* THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT WAS DRIVING 45 MPH WHEN HE ATTEMPTED TO CLOSE THE REAR DRIVER SIDE WINDOW AND THE WINDOW FELL DOWN INTO THE DOOR PANEL ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR DRIVER SIDE WINDOW REGULATOR FOR FAILED AND WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED FIVE TIMES. THE FAILURE WAS EXPERIENCED ON EACH WINDOW. THE VEHICLE WAS TAKEN BACK TO THE DEALER AFTER EACH FAILURE TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 44,000.