NHTSA Complaint #10457526 — 2011 HONDA ACCORD

WE PURCHASED A HONDA ACCORD A LITTLE OVER A YEAR AGO. RECENTLY THE AIR CONDITIONING HAS FAILED AND WE WERE TOLD BY THE HONDA DEALER THAT "A ROCK PROBABLY DAMAGED THE CONDENSER" AS THEY FOUND A LEAK. THEY REFUSE TO COVER IT UNDER WARRANTY. THEY QUOTED US A REPAIR COST OF $841.88. UPON INSPECTION WE FOUND THAT THERE IS NO PROTECTION PROVIDED TO THE CONDENSER TO PREVENT THIS FROM HAPPENING. FURTHER, I RESEARCHED AND FOUND THAT THIS IS A KNOWN AND CONTINUOUS PROBLEM THAT HONDA HAS BEEN AWARE OF FOR YEARS. THERE IS NO QUESTION IT IS A DESIGN DEFECT. FURTHER, IT IS A SAFETY ISSUE THAT NEEDS TO BE CORRECTED A.S.A.P. HEAT STROKE IS A SERIOUS CONDITION THAT CAN BE DEADLY. PLEASE CONTACT ME AT YOUR EARLIEST CONVENIENCE REGARDING THIS, THANK YOU. *TR