NHTSA Complaint #10405880 — 2011 HONDA ACCORD
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 10405880 |
| Vehicle | 2011 HONDA ACCORD |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,934 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I PURCHASE A HONDA ACCORD 2011 ON 2/18/2011. I ALWAYS GET AN OIL CHANGE VERY 3000 TO 4000 MILES. THE SECOND TIME I TOOK IT IN FOR OIL CHANGE THE TECH TOLD ME THERE IS A LEAK IN THE MAIN REAR SEAL AREA AND THAT THEY NEED THE FOR ABOUT TWO DAYS. I DIDN'T MIND IT DUE TO THAT FACT IT WAS NOT THE MAJOR REPAIR LIKE TOUCH THE ENGINE, BUT SOON AFTER I RECEIVE A CALL TELLING ME THAT THEY NEED TO CHANGE THE SHORT BLOCK OF THE ENGINE THAT'S WHEN I GOT CONCERN. IT A BRAND NEW CAR WITH A NEW ENGINE AND THEY ALREADY TO PLACE THE SHORT BLOCK ENGINE ! I WAS UPSET. I ONLY HAVE THE CAR ONLY FOR ABOUT 3 MONTH NOT AND NOW I'M PAYING NOTE FOR A NEW CAR BUT DRIVING A REBUILT HONDA ACCORD 2011. AND THE BEST PART OF MY CAR NOW IS AN THE STEERING WHEEL STARTING TO SHAKING A LITTLE WHEN IT COMES TO A COMPLETE STOP OR IN PARK. REMIND YOU MY CAR WAS IN FOR REPAIR ON 5/25/ TO 6/8/2011 AND THE SHAKING STARTED ON 6/9/2011. I CONTACTED THE DEALER AND HONDA TO SEE IF THEY CAN GET ME IN TO ANOTHER CAR, SAME MODEL AND EVERYTHING. THEY BOTH TOLD ME THAT CAN'T BECAUSE THE CAR WAS A FEW MONTH OLD AND THEY WOULD LOSS SOME MONEY AND ONCE YOU SIGN THAT CONTRACT YOUR SOL AND IT NOT THEIR PROBLEM.BUT THEY ARE WILLING TO GIVE ME A ACCESSORIES FOR THAT CAR FOR CUSTOMER SATISFACTION. I GUESS ONE YEAR FROM NOW WHEN I WHEN MY CAR BRAKE DOWN THAT ACCESSORIES WOULD DO GREAT HELP. LOL . NO MORE HONDA FOR ME!!! CUSTOMER SER. SUCK. HERE IS A LIST WHAT THEY DID TO THE CAR: "CHECK AND REPORT ON OIL LEAK AT ENGINE AREA.TROUBLESHOOT OIL LEAK. INSPECTION INDICATED OIL LEAK AT REAR MAIN SEAL AREA.R/R TRANSMISSION AND INSPECT REARE MAIN SEAL= DRY. INSPECTION INDICATE LEAK AT ENGINE BLOCK ASSEMBLY. RE-INSTALL TRANS. REMOVE ENGINE/TRAN ASSEMBLY FROM VEHICLE. REPLACE ENGINE SORT BLOCK ASSEMBLY. REPLACE ALL RELATED GASKETS AND SEAL. EVACUATE AND RECHARGE A/C SYSTEM ADD COOLANT/ ROAD TEST VEHICLE.". *TR
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