NHTSA Complaint #10457043 — 2003 HYUNDAI SONATA

I TOOK MY CAR IN TO HAVE A FAULTY DOOR HANDLE REPLACED WHICH I CUT MY HAND ON. IT HAD ALREADY BEEN REPLACED ONCE DURING A RECALL. OBVIOUSLY THE SAME FAULTY PART WAS PUT ON AGAIN. I WAS ADVISED THAT I WOULD HAVE TO PAY $125.00 FOR A NEW HANDLE BECAUSE THEY ONLY PERFORM A RECALL ONCE. I THOUGHT THAT RECALL PARTS WERE REPLACED WITH DIFFERENT PARTS THAT ARE NOT FAULTY AND THE PARTS WERE GUARANTEED. I SHOULD NOT HAVE TO PAY FOR THIS SERVICE DUE TO ANOTHER FAULTY HANDLE THAT THEY REPLACED. I NEVER EXPECT TO OPEN MY CAR DOOR AND CUT MY HAND NOR SHOULD I HAVE TO WRAP MY DOOR HANDLE AS THEY SUGGESTED. I AM SO UPSET OVER THIS AND WILL NEVER PURCHASE ANOTHER HYUNDAI AND EVEN HAVE MY CAR SERVICED THERE AGAIN. ALL I AM ASKING IS FOR HYUNDAI TO TAKE RESPONSIBILITY AND REPLACE THIS HANDLE WITH ONE THAT WILL NOT CHIP. *JS