NHTSA Complaint #10456898 — 1995 SATURN SL

MY WIFE WAS ON THE WAY HOME FROM PICKING UP OUR KIDS FROM SCHOOL AND THE DRIVERS SEAT RECLINING BACK GAVE WAY RECLINING THE SEAT BACK ALL THE WAY. I LOOKED UP A PREVIOUS RECALL SATURN HAD FOR THE YR, MAKE, AND MODEL HOWEVER EITHER DUE TO EITHER AGE OR VIN # SERIES FROM WHAT I HAD FOUND ONLINE THE DEALER WILL NOT HONOR THE WARRANTY. I ALSO CONTACTED A YOUNG LADY WITH GM CUSTOMER ASSISTANCE WHO ALSO COULD NOT FIND ANY INFORMATION ON THE RECALL EVEN THOUGH I READ OFF THE RECALL NUMBERS FOUND ON NHTSA'S WEBSITE. DEALER WANTS ME TO COME IN FOR A DIAGNOSTIC HOWEVER WILL NOT LET ME KNOW OF A PRICE? THIS COULD HAVE BEEN A VERY SEVERE INCIDENT AS BOTH MY CHILDREN WERE ALSO IN THE CAR AT THE TIME OF THE INCIDENT WHICH LUCKILY SHE WAS ABLE TO KEEP CONTROL OF THE VEHICLE. *JS