NHTSA Complaint #10456774 — 2012 KIA OPTIMA
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10456774 |
| Vehicle | 2012 KIA OPTIMA |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 125 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I JUST PURCHASED A BRAND NEW 2012 OPTIMA FROM A DEALER IN CORAL SPRINGS, FLA. OTHER THAN ONE IMPORTANT PROBLEM, I LOVE THIS CAR. HERE IS THE IMPORTANT SAFETY ISSUE: WHEN YOU GET OVER 40MPH, THE CAR WILL NOT GO STRAIGHT- IT CONTINUES TO MOVE OUT OF THE LANE YOU ARE DRIVING IN. NO MATTER HOW SMALL OF A STEERING CORRECTION YOU MAKE- WHEN YOU HOLD THE STEERING "COMPLETELY STILL"- THE CAR STILL MOVES TO THE LEFT, THEN TO THE RIGHT WHEN YOU INCH IT BACK- THE CAR STEERING MECHANISM SEEMS TO NOT LET THE CAR TRAVEL STRAIGHT AHEAD. THE STEERING WILL NOT KEEP THE CAR GOING STRAIGHT, SO THIS IS A SAFETY ISSUE BECAUSE THE CAR KEEPS AUTOMATICALLY TAKING YOU OUT OF YOUR LANE!!! WHEN I WAS ON THE FLA TURNPIKE HEADING HOME FROM THE DEALER TODAY, THIS SITUATION MUST HAVE OCCURRED A HUNDRED TIMES. I HAVE OWNED MORE THAN 50 CARS OVER THE YEARS, OF ALL MAKES AND SIZES- AND THIS ISSUE HAS NEVER OCCURRED BEFORE. I HOPE YOU CAN HELP GET THIS "SAFETY ISSUE" RESOLVED ASAP. I WILL GO BACK TO THE DEALER TOMORROW TO DISCUSS THE PROBLEM. THANK YOU. *TR
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