NHTSA Complaint #10456668 — 1999 DODGE CARAVAN

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10456668
Vehicle	1999 DODGE CARAVAN
Component	SUSPENSION
Date of Incident	April 24, 2012
Date Filed	April 27, 2012
Mileage	189,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE LEFT HAND STRUT TOWER ON MY 1999 DODGE CARAVAN HAS ALMOST RUSTED THROUGH AND I WAS TOLD BY MECHANIC THAT IT IS NOT SAFE TO DRIVE. LOCAL DODGE DEALER SAID THIS IS NOT COVERED UNDER ANY WARRANTY OR RECALL AND THAT IT'S ONLY A COMESTIC PROBLEM. THEY WANT $2200 TO REPAIR WHICH IS MORE THAN VALUE OF VEHICLE. EVERYTHING I HAVE READ INDICATES THIS IS ABSOLUTELY A SAFETY ISSUE AND WOULD CAUSE A CRASH IF DRIVING WHEN THE STRUT TOWER COMPLETELY FAILS. WHY IS THERE NOT A RECALL FOR THIS WELL KNOWN AND DOCEMENTED SAFETY PROBLEM? *TR

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