NHTSA Complaint #10456579 — 2002 MERCEDES BENZ C320

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10456579
Vehicle 2002 MERCEDES BENZ C320
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I HAVE A 2002 MERCEDES C320. MY BATTERY IS DEAD AFTER SEATING OVERNIGHT. TOOK THE CAR TO THE AUSTIN MB DEALERSHIP TO DIAGNOSE THE PROBLEM. I WAS TOLD THAT THE POWER SEAT MOTOR IS DRAINING MY BATTERY. BOTH SEATS. COME TO FIND OUT THAT MANY OTHER PEOPLE HAVE EXPERIENCED THE SAME PROBLEM. I CALLED MERCEDES USA AND THEY SAID THAT SINCE THE CAR IS OUT OF WARRANTY, THERE IS NOT MUCH THEY CAN DO. THAT IS BULL!! OBVIOUSLY SINCE SO MANY PEOPLE WITH THIS CAR MODEL HAVE THE SAME PROBLEM, IT HAS TO BE A MANUFACTURER FAULT. I WAS WONDERING HOW MANY PEOPLE NEED TO EXPERIENCE THIS PROBLEM BEFORE MERCEDES WILL ADMIT THAT THEY HAVE A BAD COMPONENT ON THIS MODEL. I FIGURED,IF ENOUGH PEOPLE CALL AND TELL MB THAT THEY HAVE THIS SAME PROBLEM, THEY WILL REALIZE THAT THIS IS A DEFECTIVE PART AND THEY WILL ISSUE A RECALL AND PAY FOR NECESSARY REPAIRS. PLEASE CALL MERCEDES USA AND REPORT THIS PROBLEM. 1-800-FOR-MERCEDES (1-800-367-6372) OR 201-476-6200. *TR

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