NHTSA Complaint #10456503 — 2011 CHEVROLET IMPALA SEATS

Complaint Details

ODI Number	10456503
Vehicle	2011 CHEVROLET IMPALA
Component	SEATS
Date of Incident	November 30, 2010
Date Filed	April 25, 2012
Mileage	92 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

MY FIRST ISSUE WAS WITH THE CENTER HEAD RESTRAINT IN THE BACK WHICH TOTALLY BLOCKS VISION USING THE REAR VIEW MIRROR. I ASKED THE DEALER TO REMOVE IT AND I WAS TOLD THEY COULD NOT. BACKING UP IS IMPOSSIBLE EXCEPT WITH THE SIDE MIRRORS AND TRAFFIC IMMEDIATELY BEHIND IS BLOCKED WHEN DRIVING. THIS IS A SERIOUS SAFETY HAZARD. THERE HAVE BEEN MANY COMPLAINTS BUT GM REFUSES TO ISSUE A RECALL TO ADJUST THESE HEADRESTS. ALSO, I LIVE IN THE TN MOUNTAINS AND THE CRUISE CONTROL COMPLETELY DISENGAGES WHEN GOING DOWNHILL. THE DEALERSHIP TOLD ME "THIS WAS NORMAL AND ALL NEW CARS DID THIS TO SAVE GAS"! I'M NOT THAT MUCH OF AN IDIOT! CRUISE CONTROL IS SET TO MAINTAIN SPEED.... PERIOD! PLEASE.... CAN YOU HELP? *TR

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#10609531 — July 10, 2014 — I WANT TO ADD MY COMPLAINT TO THE LIST THAT INCLUDES MANY OTHERS REGARDING THE THREE HEAD RESTS BUILT INTO THE REAR S...

#10605261 — June 20, 2014 — CANNOT SEE OUT OF REAR WINDOW DUE TO OBSTRUCTIONS FROM REAR SEAT HEADRESTS

#10568393 — March 6, 2014 — THE THREE REAR SEAT HEADREST ARE WAY TOO LARGE AND HIGH AND BLOCK THE DRIVERS VIEW OUT OF THE REAR WINDOW. EACH ONE O...

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