NHTSA Complaint #10455826 — 2005 JEEP GRAND CHEROKEE

WHEN TURNING THE IGNITION KEY TO THE START POSITION, YOU HEAR 1 "CLICK" BUT THE VEHICLE DOES NOT START. THIS IS AN INTERMITTENT EVENT THAT SEEMS TO COME AND GO EVERY FEW MONTHS. WHEN IT HAPPENS, I HAVE TO LEAVE THE KEY IN THE ON POSITION FOR ABOUT 1 - 2 MINUTES, THEN ATTEMPT TO START THE ENGINE AGAIN. I HAD PREVIOUSLY HAD MY VEHICLE SERVICED AT THE DEALERSHIP FOR THIS PROBLEM, BUT SINCE IT IS SO RANDOM, THE SERVICE PERSONNEL COULD NOT RECREATE THE EVENT. I EVEN ADVISED THEM THAT OTHER OWNERS, REGISTERING THIS SAME COMPLAINT, POINTED TO CORRODED SOLENOID WIRES AS BEING THE CULPRIT. HOWEVER, THE SERVICE DEPARTMENT HAD ME PURCHASE A NEW BATTERY LAST YEAR. THIS DID NOT FIX THE CONDITION WHICH CONTINUES PERIODICALLY TO THIS VERY DAY. UNFORTUNATELY, THE CAR HAS BEEN UNABLE TO START AT A FEW TIMES WHEN THE SURROUNDINGS WERE LESS THAN TOTALLY SAFE. I HAVE VIEWED A NUMBER OF CONSUMER FORUMS, SUCH AS HTTP://AUTOFORUM.CLASSIFIEDS1000.COM/JEEP-GRAND_CHEROKEE/2005_JEEP_GC_NOT_STARTING?PG=10. ALL OF THESE OWNERS HAVE THE EXACT ISSUE BUT EACH TIME, WHEN PRESENTED WITH THE DETAILS OF THE OCCURRENCES, DEALERSHIPS DISAVOW ALL KNOWLEDGE THAT THIS CONDITION EXISTS. MANY CONSUMERS ARE BEING TOLD BY THE DEALERSHIPS THAT NO OTHER OWNERS HAVE COMPLAINED ABOUT THIS. *JS