NHTSA Complaint #10455492 — 2002 FORD TAURUS

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED ABNORMALLY. THE ACCELERATOR PEDAL HAD BECOME STUCK TO THE FLOORBOARD AND THE CONTACT HAD TO REPEATEDLY PUMP THE ACCELERATOR PEDAL. THE VEHICLE ACCELERATED TO 90 MPH AS THE CONTACT CONTINUED TO ABRUPTLY APPLY THE BRAKES. THE VEHICLE WAS THEN SHIFTED INTO NEUTRAL TO DISENGAGE THE VEHICLE SPEED CONTROL. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE VEHICLE SPEED CONTROL ACTUATOR CABLE WAS FRACTURED. HE THEN TAPED THE CABLES TOGETHER AND WAS ABLE TO DRIVE TO THE DEALER WHERE HE PURCHASED A NEW CABLE AND INSTALLED IT HIMSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 180,000 AND THE CURRENT MILEAGE WAS 207,625.