NHTSA Complaint #10455230 — 2010 BUICK ENCLAVE

TODAY, THE ENCLAVE ROLLED BACKWARDS SIGNIFICANTLY WHILE ON A SLIGHT INCLINE AT FREEWAY UNDERPASS STOPPED FOR RED LIGHT. THE VEHICLE TRAVELED SIGNIFICANT DISTANCE IN REVERSE DESPITE BEING IN DRIVE GEAR SELECT WHEN FOOT WAS TAKEN OFF THE GAS TO THEN PUSH ACCELERATOR. TOOK VEHICLE IMMEDIATELY TO DEALER AND LEARNED THIS IS A WELL-KNOWN DESIGN FLAW IN THE BUICK ENCLAVE, GMC ACADIA, CHEVROLET TRAVERSE. DEALERSHIP SAID THE DESIGN CENTERED AROUND IMPROVED MPG AND TRANS DOES NOT INCLUDE ANTI-ROLLBACK FEATURE COMMONLY FOUND ON MOST AUTO TRANSMISSIONS. LOOKING ONLINE TONIGHT, IT'S EVIDENT THAT 2010 AND 2011 (MAYBE OTHERS IN PRIOR YEARS) ARE AFFECTED AND MANY, MANY COMPLAINTS HAVE BEEN FILED FORMALLY AND INFORMALLY ALL OVER THE INTERNET. NHTSA, PLEAS HOLD GM ACCOUNTABLE FOR THIS KNOWN ERROR. THEY ARE REFUSING TO HELP CONSUMERS DEAL WITH THIS SERIOUS SAFETY DESIGN FLAW. DOES SOMEONE HAVE TO GET HURT OR KILLED PRIOR TO FORCING THEM TO FIX THIS? NOTE: BE ADVISED NHTSA YOUR COMPLAINT WEBSITE DROPDOWN MENO OPTION BOX FOR SELECTING THE FAILED COMPONENT IS MALFUNCTIONING - DISPLAYS EMPTY BOX. HAD TO TYPE ARROW DOWN AND GUESS MULTIPLE TIMES TO FINALLY ENTER "POWER TRAIN" IN DATA ENTRY FIELD CAUSE YOU CANNOT SEE IT VISIBLE ONLINE WHEN CLICKING THE ARROW DOWN. *TR