NHTSA Complaint #10455007 — 2007 BMW 328I

MODEL: 2007 BMW 328I. THE ELECTRONIC "DOOR ACTUATORS" FAILED. AS A RESULT, IT BECAME IMPOSSIBLE TO OPEN ANY DOOR OF THE VEHICLE FROM THE INSIDE, EXCEPT THE DRIVER'S DOOR. WHEN THESE ELECTRONIC DOOR ACTUATORS FAIL, PASSENGERS ARE TRAPPED IN OR OUT OF THE VEHICLE. THE SERVICE ADVISOR AT THE DEALERSHIP (WEATHERFORD BMW, BERKELEY, CALIFORNIA) EXPLAINED THAT HE NEW EXACTLY WHAT WAS WRONG WITH MY VEHICLE BECAUSE THEY RECEIVED A BULLETIN REGARDING THIS (MEANING THIS IS A "KNOWN ISSUE" TO BMW WITH THIS MODEL CAR! MY QUESTION WAS IF BMW HAS RECEIVED MAJOR COMPLAINTS ABOUT THIS PARTICULAR ISSUE, WHY WOULD"NT IT BE RECALLED...HE ADVISED ME THAT ARE NORMALLY PERTAINED TO "SAFETY", WE"LL WHAT WOULD YOU CONSIDER THIS SITUATION...SAFE? $900.00 WAS MY QUOTE TO HAVE THIS FIXED! RIDICULOUS!!! WE STRONGLY SUGGEST THAT THIS DEFECT BE INVESTIGATED, AND THAT THE SUBJECT VEHICLES BE RECALLED SO THAT THE DEFECT CAN BE CORRECTED BEFORE DEATHS OR INJURIES OCCUR. *TR