NHTSA Complaint #10454932 — 2011 JEEP WRANGLER

TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT SHE STARTED THE VEHICLE BY USING THE PUSH TO START FEATURE. THE CONTACT THEN OPENED THE FRONT DRIVER'S DOOR AND NOTICED THAT THE FRONT PASSENGER DOOR WAS ON FIRE. THE WAS ABLE TO SUCCESSFULLY EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS THEN TOWED TO THE DEALER, BUT THE DEALER ADVISED THE CONTACT TO TOW THE VEHICLE BACK HOME. THE MANUFACTURER WAS NOTIFIED AND AN INVESTIGATOR WAS SENT TO INSPECT THE VEHICLE. THE INVESTIGATOR STATED THAT THE FIRE ORIGINATED NEAR THE HEATED MIRROR ON THE PASSENGER SIDE. THE DEALER WAS WAITING ON REPLACEMENT PARTS TO ARRIVE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS UNABLE TO RECEIVE A RESPONSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,000.