NHTSA Complaint #10454844 — 2004 JEEP LIBERTY VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Complaint Details

ODI Number	10454844
Vehicle	2004 JEEP LIBERTY
Component	VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Date of Incident	March 1, 2008
Date Filed	April 11, 2012
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

THE WINDOWS IN THE JEEP FAIL ANYTIME AND GENERALLY STARTING UNDER 50,000 MILES. WHAT HAPPENS IS THE WINDOW WILL ROLL DOWN, BUT THEN YOU WILL NOT BE ABLE TO GET IT BACK UP AND IT STAYS DOWN, EVEN MANUALLY RAISING IT, IT WILL STILL FALL DOWN. CHRYSLER IS AWARE OF THE PROBLEM AND HAS MADE A REPAIR KIT FOR THE WINDOWS. THE PROBLEM IS TO HAVE SOMEONE REPAIR THE WINDOWS IT COSTS $300-$400 PER WINDOW. I HAVE HAD MY DRIVER SIDE WINDOW FAIL, THE DRIVER SIDE BACK WINDOW FAIL AND THE PASSENGER SIDE FRONT WINDOW FAIL ALL WITHIN A 3 YEAR TIME FRAME. CHRYSLER RECALLED THIS PROBLEM ON THE 2007-2008 JEEP LIBERTY AND AFTER READING MULTIPLE MESSAGE BOARDS, THIS IS A HUGE ISSUE WITH THE 2004-2005 MODELS AS WELL. SEVERAL PEOPLE HAVE HAD MULTIPLE REPAIRS ON THE SAME WINDOW. 3 OUT OF 4 FAILED WINDOWS IS UNACCEPTABLE. *TR

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