NHTSA Complaint #10454840 — 2008 CHRYSLER TOWN AND COUNTRY

I ORIGINALLY WROTE A LETTER TO CHRYSLER CORPORATION IN AUGUST OF 2010 AND INSTRUCTED THEM TO FORWARD THE LETTER TO YOU. I DO NOT BELIEVE THAT EVER HAPPENED SO I DECIDED I SHOULD FILE A COMPLAINT. MYSELF. BACK IN 2010 CHRYSLER NOTIFIED OWNERS THAT THERE IS A PROBLEM WITH THE BRAKING SYSTEM IN 2008 TOWN AND COUNTRY'S THAT LEADS TO PREMATURE WEAR. IN THE NOTICE IT SAID THAT CHRYSLER WOULD PAY FOR THE FIRST REPLACEMENT OF BRAKE PADS AND ROTORS BASED ON LOW MILEAGE REPOLACEMENTS BEING REQUIRED. I FEEL THIS IS AN UNSAFE SITUATION THAT WITH NO WARNING WHATSOEVER THE PADS CAN JUST WEAR OUT AND THE ROTORS WARP. I HAVE HAD TO REPLACE THE FRONT BRAKE PADS 3 TIMES WITH NEW ROTORS TWICE. REPLACED AT 12,000, 21,000, 34,000. THE VEHICLE HAS BEEN THROUGH A TOTAL OF 4 NEW SETS OF PADS AND 3 SETS OF ROTORS. I ALSO KNOW THAT THERE IS A DEFECT WITH THE FRONT END GEOMETRY ON THE VAN AND THAT COULD BE A CONTRIBUTING FACTOR. AT A SERVICE APPOINTMENT SHORTLY AFTER THE INITIAL PURCHASE I WAS INFORMED THAT THE VAN NEEDED ALL NEW STRUTS, SHOCKS, BUSHINGS, AND FRONT SWAY BAR. THE SERVICE MANAGER INDICATED THAT THERE WAS A BULLETIN, AND THAT THE HEIGHT OF THE MOUNTING POINTS WERE OFF, AND THUS ALL NEW PARTS WERE NEEDED TO FIX THE FRONT END GEOMETRY, SO THE FRONT SWAY BAR WOULD NOT BREAK OR WEAR OUT PREMATURELY. I FEEL THAT THE ENTIRE BRAKE SYSTEM IS TOO LIGHT FOR THE OVERALL WEIGHT OF THE VEHICLE AND THE HEAT GENERATED BY THE ROTORS IS VERY DANGEROUS. I FEEL THE BRAKES SHOULD BE RECALLED BY CHRYSLER, AND FIXED. *TR