NHTSA Complaint #10454415 — 2005 HONDA ODYSSEY

BROUGHT IN MY 2005 ODYSSEY FOR ANNUAL INSPECTION IN MARCH 2012 AND WAS INFORMED THAT BOTH FRONT AND REAR ENGINE MOUNTS WERE BROKEN. HONDA DEALERSHIP INDICATED THIS WAS A COMMON OCCURRENCE WITH THE V6 HONDA VEHICLES, AND IS A SAFETY ISSUE. ODYSSEY WAS REPAIRED AT A COST OF $830+TAX. I RESEARCHED ON-LINE, AND CONFIRMED THAT IT IS INDEED A COMMON OCCURRENCE, AS THERE WERE NUMEROUS POSTINGS WITH THE SAME ISSUE. I TOOK THE RECOMMENDATION OF THE DEALERSHIP AND CONTACTED THE HONDA CORPORATION. PERSON WHO TOOK THE CALL ASSIGNED A CASE NUMBER, AND INDICATED THAT I MAY BE ELIGIBLE FOR REIMBURSEMENT. THE PERSON WHO FOLLOWED UP 1 WEEK LATER INDICATED THAT THIS IS NORMAL WEAR AND TEAR, AND THEREFORE HONDA WILL NOT REIMBURSE ANY AMOUNT. THEY INDICATED THAT THE ENGINE MOUNTS ARE EXPECTED TO WEAR OUT BETWEEN 80 AND 100K MILES. I HAVE OWNED SEVERAL OTHER VEHICLES, AND NONE EVER HAD THIS SAME ISSUE. I BELIEVE THIS TO BE A DESIGN DEFECT WHICH HONDA NEEDS TO TAKE OWNERSHIP FOR, AND PERFORM A RECALL FOR REPAIRS. *TR