NHTSA Complaint #10569436 — 2005 HONDA ODYSSEY ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10569436
Vehicle	2005 HONDA ODYSSEY
Component	ENGINE AND ENGINE COOLING
Date of Incident	April 5, 2010
Date Filed	March 14, 2014
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

STRONG VIBRATION FELT IN PASSENGER COMPARTMENT AND STEERING WHEEL WHEN DRIVING AT 40 TO 45 MPH. THERE WAS A DRONING NOISE AS WELL. THIS HAS BEEN AN ISSUE SINCE 2010, BUT IDENTIFIED BY DEALER SERVICE ADVISOR ONLY IN FEB 2014. QUOTED 800 DOLLARS TO REPLACE BOTH FRONT ENGINE MOUNTS. ALSO IDENTIFIED REAR ENGINE MOUNT TO BE CLOSE TO NEEDING REPLACEMENT. CALLED HONDA CUSTOMER SERVICE ASKING FOR ASSISTANCE IN REPLACING THE ENGINE MOUNTS. WE JUST REPLACED CATALYTIC CONVERTERS DUE TO DIAGNOSTIC CODE P0420 TWO MONTHS AGO FOR 800 DOLLARS. HONDA'S REPRESENTATIVE (HIS NAME IS [XXX] REFUSED TO ASSIST IN ANY WAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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