NHTSA Complaint #10454253 — 2010 TOYOTA COROLLA

I HAVE MADE COMPLAINTS DO THE DEALERSHIP DURING MULTIPLE 5000 MILE CHECK UPS ON MY BRAKE GRINDING. WHEN STOPPING ON UNEVEN SURFACES OR WET SURFACE MY BRAKES WILL PERIODICALLY MAKE A GRINDING NOISE WHICH I CAN FEEL A VIBRATION UP THROUGH THE PEDAL THAT SHAKES MY LEG. PASSENGERS CAN FEEL AND HEAR THESE INCIDENCE AS WELL. HOWEVER, THE DEALERSHIP CANNOT DUPLICATE THIS PROBLEM WHEN THE VEHICLE IS BEING SERVICED AND THEREFORE THEY SEE NO PROBLEM. ON TODAY'S VISIT I HAVE REQUESTED A BRAKE SYSTEM CHECK WHICH I WAS INFORMED THAT THE ONLY THING THEY COULD FIND WAS THE ABS WHEN PRESSING BRAKES HARD. HOWEVER THIS INCIDENT HAPPENS TO ME WHEN I AM COMING TO A SLOW STOP NOT WHEN DRASTICALLY PRESSING THE BRAKES. I WAS NOT SATISFIED WITH THIS AND THERE WAS NOTHING MORE THEY COULD SAY BUT THIS IS WHAT IT IS AND THERE'S NOTHING THEY DO ABOUT IT. *TR