NHTSA Complaint #10454006 — 2011 HYUNDAI SONATA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10454006
Vehicle	2011 HYUNDAI SONATA
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 1, 2012
Date Filed	April 3, 2012
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THE 2011 SONATA IS UNABLE TO START BY PRESSING DOWN ON BOTH THE BRAKE PEDAL AND START BUTTON. I HAD THIS PROBLEM FOR OVER 3 MONTHS. THIS FAILURE HAPPENS ABOUT 1-2 TIMES A WEEK. ONCE FAILED TO START, THE BRAKE PEDAL LOCKED UP WHILE THE DASHBOARD DISPLAY STILL SAYS "PRESS DOWN BRAKE PEDAL TO START." WITH REPEATED TRIES TO START THE CAR, IT SOMETIMES STARTED AFTER 5-10 MINUTES, BUT SOMETIMES IT TOOK OVER 1 HOURS TO START THE ENGINE. HYUNDAI DEALERSHIP SAID THEY CANNOT HELP BECAUSE THE PROBLEM CANNOT BE REPRODUCED WHEN THEY SERVICE THE CAR. IT IS A RATHER NEW CAR BUT VERY UNRELIABLE. *TR

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