NHTSA Complaint #10453872 — 2008 CHRYSLER 300

SUSPENSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10453872
Vehicle	2008 CHRYSLER 300
Component	SUSPENSION
Date of Incident	November 9, 2011
Date Filed	April 2, 2012
Mileage	9,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2008 CHRYSLER 300. THE CONTACT STATED THAT AFTER HAVING REPAIRS PERFORMED ON THE VEHICLE UNDER A MANUFACTURER'S RECALL FOR THE AIR BAGS, THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT AFTER REPLACING THE SEATS UNDER THE RECALL, THE AIR BAGS WERE NOT INSTALLED BACK IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO OFFERED TO COVER THE FULL COST OF REPAIRS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 10,058. UPDATED 05/11/12 *BF THE CONSUMER STATED WHEN HE PURCHASED THE VEHICLE, IT CAME WITH CLOTH SEATS. HOWEVER, THE SEATS WERE CHANGED TO LEATHER. WHEN THE VEHICLE WAS TAKEN IN FOR PULLING TO RIGHT WHILE DRIVING, THE SERVICE TECH RIPPED THE LEATHER WITH THE SEAT BELT. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. HOWEVER, IT WAS DISCOVERED THE AIR BAG WERE NOT IN THE LEATHER POCKETS, AND IT LOOKED AS THOUGHT THEY HAD BEEN CUT OUT. UPDATED 06/08/12

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