NHTSA Complaint #10453758 — 2000 DODGE CARAVAN

TL* THE CONTACT OWNS A 2000 DODGE CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT ON THE VEHICLE FELL OFF FIVE TIMES LAST MONTH. THE CONTACT STATED THE FAILURE OCCURRED WHENEVER SHE DROVE THROUGH A PUDDLE OF WATER. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC EACH TIME THE FAILURE OCCURRED AND WAS TOLD THE PULLEYS WORKED FINE, BUT THAT THE FAILURE WAS CAUSED BECAUSE THERE WAS NO SHIELD COVERING THE UNDER CARRIAGE OF THE VEHICLE. THE CONTACT LOST THE ABILITY TO CONTROL THE STEERING WHEEL AND IT BEGAN TO OVERHEAT WHEN THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 172,000.